Operations Specialist

Lead the operations for eSEED’s next big thing! An extremely promising business venture revamping a critical sector

Learning Points

Great responsibility and ownership in a promising early-stage company heavily driven and backed by its founding partners. Exposure to a high-energy company timeline at the most exciting phase of its development. Be part of something truly unique. Immense room for contribution and innovation, every day. A young leadership experience with impressive responsibilities that can make a real difference.

Reports To : Managing Director & Business Partner

Degree : Bsc. in Business, Management or related discipline

Type of Contract : Full Time

Department : Garment IO

Key Performance Indicators

  1. System is implemented and operational in client factories
  2. Response time to client requests and issues
  3. % of tasks completed before deadline
  4. Expenditure saving for company
  5. Supplier and service provider market research acceptance and reviews
  6. Reporting accuracy and frequency

Who we're looking for

An ambitious, organized and self-disciplined individual with a powerful self-driven and autonomous attitude. Someone who has sincere dedication to accurate delivery and on-point process implementation. Someone who is not afraid to work alone, handle large responsibility and take initiative in dealing with multiple stakeholders. More about Garment IO here: https://garment.io

Location

32 Gaber Ibn Hayan st., Dokki, Giza, Egypt

Job Description

  1. Client Management
    1. Provide full-fledged client support services
    2. Coordinate between different parties to fulfil client request and issues
    3. Manage client pain-points in a timely manner
    4. Guide and fix basic IT issues such as internet connectivity or laptop issues for the client remotely when possible and physically when necessary
    5. Raise technical issues on project management tool and follow up on their delivery
    6. Onsite client support whenever needed
    7. Over 50% of the time can be spent in different remote locations in Cairo working with stakeholders at clients’ premises
  2. Supply Chain Management
    1. Procurement Management: supplier research, negotiation, contracting, acceptance, quality control and payment
    2. Product Delivery Management: sourcing all components, testing, packaging, branding, guide preparation and on-time delivery
    3. Subcontracting: recruit, manage and supervise freelance subcontractors for operations such as device assembly, soldering, technical design and graphic design
  3. Financial Management
    1. Develop monthly expenditure budgets
    2. Manage accurate cash flow
    3. Manage payments for supplies, services and other expenses
    4. Invoice management

Required skills and experience

  • Maximum 4 years work experience. Over-qualified & over-experienced candidates are rejected
  • At least 3 years of volunteer or work experience (student organizations and NGOs are acceptable)
  • Car ownership and a valid driver’s license are needed for client visits, fuel costs and car usage are compensated
  • Complete comfort in working with stakeholders from various backgrounds from factory CEOs, owners and managers to factory workers, supervisors and admins
  • High level of initiative, dedication and communication skills
  • High result orientation and attention to fulfilling tasks in best quality possible, the earliest possible
  • High level of integrity and keenness on preserving confidentiality and private information
  • Organizational and structural acumen demonstrated through past experience
  • Good command of English
  • Severe attention to detail
  • Strong familiarity and understanding of MS Word, Excel and Powerpoint
  • High comfort with IT related matters, comfort with technology is important

Preferred skills and experience (not required) :

  • AIESEC (or similar Organization) leadership experience
  • Advanced Excel and Google Sheet capabilities

Selection Process

Submit your application

If you pass the application filtering, you will be invited for a programmer competition in the eSEED office.

The winner will start the orientation!

Apply Now

If you know other Candidates please share this;

Selection Process

Submit your application (make sure you include links to your portfolio!)

If you pass the application filtering, you will be invited for an interview in the eSEED office

If all goes well then, you start orientation!

Probation period lasts 3 months

Full time hiring comes after

Apply Now

If you know other Candidates please share this;

Selection Process

Submit your application

If you pass the application filtering, an invitation for a phone interview (in English) will be sent to you by mail

An interview at the eSEED Office (in English) is scheduled

Full time hiring comes after

Apply Now

If you know other Candidates please share this;